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Following a task subscribes you to updates so you stay informed about changes, comments, and status transitions without being the task owner or assignee.

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Why Follow Tasks?

  • Stay informed about tasks relevant to your accounts
  • Get notified when important tasks are updated
  • Track progress on tasks assigned to your team members

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Following a Task

  1. Open the task detail page
  2. Click the Follow button
  3. You are now subscribed to updates for this task
Once you follow a task, you receive notifications when:
  • The task status changes (e.g., moved to In Progress or Completed)
  • A comment is added to the task
  • The task is reassigned
  • The due date is changed

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Unfollowing a Task

To stop receiving updates for a task:
  1. Open the task detail page
  2. Click the Unfollow button
  3. You will no longer receive notifications for this task

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Viewing Followed Tasks

You can see all tasks you’re following from the Tasks section:
  1. Navigate to Tasks from the main menu
  2. Use the filter to show tasks you’re following

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Automatic Following

In some cases, you are automatically added as a follower:
  • When you are mentioned in a task comment
  • When you create a task (you follow your own tasks by default)
Following a task does not change your permissions. You can only view and comment on tasks you have access to based on the account and your role.
Follow tasks on your key accounts even if they’re assigned to other team members. This keeps you informed without duplicating ownership.