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Documentation Index

Fetch the complete documentation index at: https://help.statisfy.com/llms.txt

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Connect Google Workspace with Statisfy

The Google Workspace integration links your Gmail and Google Calendar to Statisfy through a single OAuth connection. Once connected, Statisfy can:
  • Pull historical and ongoing calendar events for the connected user
  • Send emails from the user’s Gmail account via the Gmail Send V2 Agent Studio component
  • Listen for replies via the Gmail Reply Listener V2 component
  • Power role-based sends so workflow emails appear to come from the right team member
Google Workspace is a per-user integration — each user who wants Statisfy to act on their behalf must connect their own Google account. Connecting yours does not give Statisfy access to your teammates’ Gmail or Calendar.

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What Gets Synced and Used

CapabilityScope
Calendar eventsRead access to your calendar so Statisfy can match meetings to accounts and run Upcoming Meeting V2 triggers
Gmail sendSend emails as you from Agent Studio flows
Gmail readRead replies to emails Statisfy sent on your behalf (used by Gmail Reply Listener V2)
Statisfy never reads, indexes, or stores email content beyond what is needed to track replies to outreach you explicitly initiated through Statisfy.

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Prerequisites

  • A Google Workspace account (consumer gmail.com accounts also work)
  • The Statisfy admin must have enabled the Google Workspace integration in your org
  • A connected CRM (Salesforce or HubSpot) — non-CRM integrations are gated until at least one CRM sync has completed

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Steps to Connect

  1. Log in to Statisfy.
  2. Navigate to Integrations → Google Workspace.
  3. Click Connect. The Statisfy OAuth dialog opens; click Continue with Google.
  4. Sign in to your Google account when prompted.
  5. Review the requested scopes:
    • Calendar (read-only) — needed to import events
    • Gmail send — needed for Send Email actions to send as you
    • Gmail read-only — needed to detect replies to outreach
    • Profile / email — needed to identify the connected account
  6. Click Allow. You’ll be redirected back to Statisfy and the connection is confirmed.
  7. The bootstrap job runs a one-time historical backfill of recent calendar events. After that, Statisfy keeps in sync via Google’s push notifications.

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Using Google Workspace in Agent Studio

Once connected, Google Workspace powers several Agent Studio components:
ComponentWhat it does
Gmail Send V2Sends an email as the connected user. Use Send As Role (e.g., Account Owner, CSM) to pick the right sender per account automatically.
Gmail Reply Listener V2Pauses a flow until a recipient replies to an email previously sent by Gmail Send V2.
Upcoming Meeting V2Triggers a flow when a calendar event matches a meeting segment — uses the connected user’s calendar data.
Meeting Segment V2Triggers on past meetings ingested from Google Calendar.
See Action Components for full configuration details.

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Managing Your Connection

  1. Go to Integrations → Google Workspace.
  2. To disconnect, click Disconnect. Statisfy stops accessing your Calendar and Gmail; in-flight Gmail Reply Listener nodes will time out and fail closed.
  3. To re-authorize (for example, to grant a newly added scope), click Reconnect. You’ll be sent back through the consent screen.
Disconnecting Google Workspace pauses any active automations that depend on your Gmail or Calendar (e.g., Gmail Send V2 flows you authored). Reconnect or reassign those flows to another user to keep them running.

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Troubleshooting

  • Make sure pop-ups and third-party cookies aren’t blocked for statisfy.com and accounts.google.com.
  • If your admin restricts third-party app access in Google Admin Console, ask them to allow Statisfy.
  • Retry the OAuth flow — the authorization code is short-lived and expires after a few minutes.
  • Confirm your CRM integration has completed at least one successful sync.
  • Bootstrap may still be running; check back after a few minutes.
  • Verify the meeting has at least one external attendee whose domain matches a known account.
  • The user selected via Send As Role must have personally connected their Google Workspace account. Connecting under a shared admin account does not grant send rights for other team members.
  • Ask the relevant user to visit Integrations → Google Workspace and click Connect.
  • The connected user must still have Gmail read access — check that the connection wasn’t revoked.
  • The reply has to land in the same Gmail thread Statisfy sent from. Forwarded replies from a separate address are not matched.

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Need Help?

If you face any challenges with the Google Workspace integration, please contact support@statisfy.com. Our team will assist you.