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Documentation Index

Fetch the complete documentation index at: https://help.statisfy.com/llms.txt

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Connect Fireflies with Statisfy

The Fireflies integration pulls meeting transcripts and AI-generated summaries from your Fireflies workspace into Statisfy. Meetings are matched to the right customer account by attendees and appear alongside the rest of the activity timeline. Prerequisites:
  • Admin access to both Fireflies and Statisfy
  • A Fireflies API key
  • A connected CRM (Salesforce or HubSpot) — non-CRM integrations are gated until at least one CRM sync has completed

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What Gets Synced

Data TypeDescription
Meeting TranscriptsFull speaker-tagged transcripts pulled from Fireflies
SummariesAI-generated overview, action items, keywords, topics discussed, and chapters
AttendeesMeeting participants (internal and external) with email addresses
Meeting MetadataTitle, date, duration, organizer, host, meeting link, and calendar type

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Generate a Fireflies API Key

  1. Sign in to Fireflies as a workspace admin.
  2. Open Integrations → API in your Fireflies workspace settings and create a new API key. Refer to Fireflies’ developer documentation for the latest steps.
  3. Copy the key — you’ll provide it to Statisfy in the next step.
Keep the key secure. A Fireflies API key can read every transcript the issuing user has access to.

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Steps to Connect with Statisfy

  1. Log in to Statisfy.
  2. Navigate to Integrations → Fireflies → Connect and paste your API key. Credentials are stored encrypted in Google Cloud Secret Manager.
  3. Once connected, the bootstrap job runs a one-time historical backfill. Transcripts and summaries flow into Statisfy.
  4. The periodic sync runs on a recurring schedule with a short lookback window so updates to existing meetings are picked up alongside new ones.
  5. Find synced meetings on each Account under AI Timeline → Source: Fireflies, or in the global Activities view filtered by source.

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Sync Behavior

Time-bounded pulls:
  • Transcripts are fetched in batches by date range using the Fireflies GraphQL API.
  • Each periodic run looks at the last couple of days so edits to recent meetings are caught.
Owner and attendee resolution:
  • Statisfy classifies internal vs. external attendees by email domain.
  • Speaker labels in the transcript are passed through as-is from Fireflies.
Error Handling:
  • If Fireflies returns HTTP 401, the credential is automatically marked invalid in Statisfy — reconnect with a fresh key.
  • GraphQL errors are logged and the affected batch is skipped; the next run will retry.

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Troubleshooting

  • Verify the API key has not been rotated or revoked in Fireflies.
  • If Statisfy detects an HTTP 401, the credential is automatically marked invalid — reconnect with a fresh key.
  • Ensure your CRM integration (Salesforce or HubSpot) has completed at least one successful sync. Until then, Fireflies periodic jobs are skipped.
  • Confirm the meeting’s external attendees match an existing account by email domain or CRM linkage.
  • Very recent meetings may not yet have a finalized transcript in Fireflies; they’ll appear on a later run.
  • Statisfy deduplicates by transcript ID within a run. If you also have another meeting source (e.g., Gong, Zoom) connected, the same meeting could surface from multiple sources. Filter by Source in the Activities view to see where each entry came from.

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Need Help?

If you face any challenges with the Fireflies integration, please contact support@statisfy.com. Our team will assist you.