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Each Statisfy product your organization has can go to every member automatically or only to the members you pick. Seats in use count against the product’s seat limit from your contract. Members without a product don’t see it and can’t use it.
Managing product seats requires Admin access.

Viewing your products

Go to Settings, open Team, and select the Products tab. The tab lists every active or trial product your organization has: Seats in use counts every current member who has the product, whether they inherit it or were assigned it. Removing a member from your organization frees their seat. The usage bar turns amber at 90% of the limit and red when the product is over its limit. Seat limits come from your contract. To change one, contact your Statisfy CSM.

Choosing who gets a product

The New members get it setting has two options:
  • All members (inherit): every current and future member gets the product.
  • Only members I assign: only members you assign in the Internal Users tab get the product.
To change it, pick the other option in the product’s row. Statisfy asks you to confirm before it applies the change.

Switching to only members you assign

The confirmation dialog asks what happens to the members who inherit the product today:
  • Keep their access: they become assigned members. You can then remove the product from anyone individually. This is the recommended option.
  • Remove their access: nobody has the product until you assign it.
Click Change setting to apply it. New members won’t get the product automatically after this change.

Switching to all members

The confirmation dialog shows how many seats the change uses: one per member. Click Change setting to give the product to every current and future member. If your organization has more members than the product’s seat limit, Statisfy blocks the change. Contact your Statisfy CSM to raise the seat limit first.

Assigning products to a member

The Product Licenses column in the Internal Users tab shows each member’s products. Products a member inherits are marked inherited.
  1. In Settings > Team > Internal Users, click a member’s Product Licenses cell.
  2. Select the products to give the member and clear the ones to take away. Each product shows its seats in use out of its limit.
  3. Click Save.
You can only assign products set to Only members I assign. Products that every member inherits are already selected and can’t be cleared. When a product has no seats left, you can’t give it to anyone else until you take it away from another member.

Products over their seat limit

When a product has more members than its seat limit, a banner appears at the top of the Internal Users and Products tabs:
  • For a product set to Only members I assign, no one new can get the product until enough seats are freed. Members who already have it keep it.
  • For a product set to All members (inherit), new members still get it.
Click Show [product] members in the banner to filter the Internal Users tab to the members who have that product. Click Show everyone to clear the filter. To add seats, contact your Statisfy CSM.

What members without a product see

A member without a product doesn’t see that product’s features. For example, a member without access to the notetaker doesn’t see the notetaker controls in My Meetings.