> ## Documentation Index
> Fetch the complete documentation index at: https://help.statisfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Stella AI Overview

> Your AI-powered assistant for customer intelligence and insights.

Stella AI is Statisfy's conversational AI assistant that helps you understand your customers, analyze engagement data, and get actionable insights through natural language queries.

### What Stella Can Do

<CardGroup cols={2}>
  <Card title="Answer Questions" icon="message-question">
    Ask about customer health, activities, renewals, and engagement in plain English.
  </Card>

  <Card title="Search Data" icon="magnifying-glass">
    Find information across call transcripts, meetings, support tickets, and more.
  </Card>

  <Card title="Generate Insights" icon="lightbulb">
    Get AI-powered analysis with citations to source data.
  </Card>

  <Card title="Search Knowledge Base" icon="book">
    Query your company's documentation, policies, and procedures.
  </Card>

  <Card title="Meeting Prep" icon="calendar-check">
    Generate tailored pre-meeting agendas with action item status and strategic context.
  </Card>
</CardGroup>

### Key Features

| Feature              | Description                                                      |
| -------------------- | ---------------------------------------------------------------- |
| **Natural Language** | Ask questions in plain English - no special syntax needed        |
| **Citations**        | Every answer includes links to source data for verification      |
| **Thinking Panel**   | See Stella's reasoning process as it works through your question |
| **Prompt Library**   | Browse and use pre-built prompts for common queries              |
| **Chat History**     | Access previous conversations and continue where you left off    |
| **Account Context**  | Ask questions about specific customers from their account page   |

### Accessing Stella

**From the Main Menu:**

1. Click **Stella** in the left navigation
2. Start a new chat or continue a previous conversation

**From an Account:**

1. Navigate to any account
2. Click **Ask Stella**
3. Questions will automatically focus on that customer

### Data Sources

Stella can access and analyze:

* **Customer Activities**: Meetings, calls, emails, and interactions
* **Call Transcripts**: Full searchable text from recorded calls
* **Support Tickets**: Zendesk, Freshdesk, Intercom, and other support data
* **Account Metadata**: Health scores, renewals, ARR, custom fields
* **Opportunities**: Pipeline and deal information
* **Product Usage**: Usage metrics and adoption data
* **Knowledge Base**: Your uploaded documents and connected sources

### How Answers Work

When you ask Stella a question:

1. **Query Analysis**: Stella determines which data sources are relevant
2. **Data Retrieval**: Information is gathered from customer data and knowledge bases
3. **Response Generation**: An answer is crafted with supporting evidence
4. **Citation Links**: Each claim links to the source activity or document

<Note>
  Stella only answers based on data in your Statisfy instance. It won't make up information or guess.
</Note>

### Getting Started

* [Navigating Stella](/stella-ai/navigating_stella_ai_features) - Video tutorial on using Stella
* [Prompt Examples](/stella-ai/stella_ai___command_prompt_examples) - Sample queries to try
* [Using Prompts](/stella-ai/using_prompts) - Work with the prompt library
* [Advanced Features](/stella-ai/advanced_features) - Citations, actions, and more