> ## Documentation Index
> Fetch the complete documentation index at: https://help.statisfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk Integration

> Connect Zendesk with Statisfy to sync support tickets into your customer timeline.

### Connect Zendesk with Statisfy

**Prerequisites:**\
Ensure you have **Admin access** to both **Zendesk** and **Statisfy**.

### Steps to Connect:

1. **Log in to Statisfy.**

2. Navigate to:\
   **Integrations → Admin Apps → Zendesk → Connect**

   ![](https://usercontent.us.prod.clueso.io/2f8a9fc9-c323-4fe7-909f-ec00073876d9/714a506e-b720-45f0-b1f2-1e4dd79bf75f/b72f6431-8695-4fc5-afb0-ba7931d6eb2f/images/933102a8-7166-4e9e-a017-87f4fc8ad0a2.png)

3. A pop-up window will appear, prompting you to enter your **Zendesk credentials**.

4. After successful authentication, the Zendesk app will appear as **Connected** in Statisfy

### What Happens Next:

* Data will start flowing automatically.

* Within approximately **24 hours**, you’ll begin to see **support ticket details** under each account in:

  * The **Support** section

  * Under the **AI Timeline of each account,** the Activity source will be marked with **Zendesk**.

* The **data sync is one-way** — Statisfy reads ticket information from Zendesk, but does not send any data back.