> ## Documentation Index
> Fetch the complete documentation index at: https://help.statisfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack Integration (Legacy)

> Connect Slack with Statisfy to enable team notifications and automated summaries.

<Warning>
  This page is planned to be removed on April 1st, 2026. Please follow [Managing Slack Settings](/integrations/slack) for the latest documentation.
</Warning>

## Video Tutorial

<video controls className="w-full aspect-video rounded-xl" src="https://publicassets.us.prod.clueso.io/2f8a9fc9-c323-4fe7-909f-ec00073876d9/37ef3c97-c472-41d6-b4e2-3ce8d221da25/published_v4/video.mp4" />

### Connect Slack with Statisfy

* Prerequisites: The person who is going to make the integration should have Admin access to both Slack & Statisfy.

* Log in to Statisfy and make the connection

* Navigate to Integrations→Admin Apps→Slack→Connect and sign in to your workspace.

  ![](https://usercontent.us.prod.clueso.io/2f8a9fc9-c323-4fe7-909f-ec00073876d9/37ef3c97-c472-41d6-b4e2-3ce8d221da25/51a1567b-b644-4f63-bf8c-9d70c5554cdc/images/b9afce86-2c32-49be-b10f-be6e9a88ee61.png)![](https://usercontent.us.prod.clueso.io/2f8a9fc9-c323-4fe7-909f-ec00073876d9/37ef3c97-c472-41d6-b4e2-3ce8d221da25/51a1567b-b644-4f63-bf8c-9d70c5554cdc/images/d4aec53e-cb6b-4680-8b6b-f361e7969c87.png)

### **Next steps:**

#### 1. Capturing Sentiment from Slack Conversations

To enable sentiment analysis and conversation tracking from Slack:

* Provide the list of external Slack channels used for customer communication to your CSMs.

* Invite the **Statisfy bot** to each of these channels by typing `/invite`, selecting **Add apps to this channel**, and choosing **Statisfy**.

* Once the bot is added, Statisfy will automatically map conversations to the corresponding customer accounts.

* These interactions will appear on the **AI Timeline** with **Slack** as the data source, along with sentiment insights.

#### 2. Posting Slack Messages Based on Filters/Conditions

You can set up automated Slack messages to internal channels based on predefined conditions.

For example:

* Receive updates only for **Enterprise accounts**.

* Automatically share customer feedback (e.g., from meetings) in a designated internal Slack channel.

This helps streamline internal collaboration and ensure timely visibility into customer interactions.

#### 3. **To receive automated email summaries via Slack:**

Install the Statisfy Slack App to enable automatic delivery of meeting summary emails directly within your Slack workspace.