> ## Documentation Index
> Fetch the complete documentation index at: https://help.statisfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# My Emails

> Review recent email interactions with customers from the Dashboard.

The **My Emails** section on the Dashboard provides a consolidated view of your email interactions with customers. Quickly scan recent conversations and click through to full activity details.

### Accessing My Emails

Navigate to **My Emails** from the sidebar menu (under Dashboard).

### Email Thread View

Your emails are displayed as conversation threads. Each thread shows:

| Field                  | Description                                                                        |
| ---------------------- | ---------------------------------------------------------------------------------- |
| **Subject Line**       | The email thread subject                                                           |
| **Sent/Received**      | Whether the thread was initiated by you or the contact, plus the total email count |
| **Participants**       | Sender and all recipients                                                          |
| **Date**               | When the most recent message was sent                                              |
| **Sentiment**          | AI-analyzed sentiment of the conversation                                          |
| **Associated Account** | The customer account linked to this email (if applicable)                          |

Threads are sorted by most recent activity, so your latest conversations appear at the top.

### 90-Day Window

<Note>
  The My Emails view displays email threads from the last 90 days. This window is fixed and not configurable. Older emails are still accessible through the account's activity timeline.
</Note>

### How Emails Are Linked to Accounts

Statisfy automatically associates emails with accounts by matching participant email addresses to known contacts. If an email involves contacts from multiple accounts, it appears under each associated account. Emails with no matching contacts are listed without an account association.

### Filtering Emails

Use the filter options to narrow your email list:

* **Search** — Find emails by subject or participant name
* **Account** — Filter to emails associated with a specific account
* **Date Range** — Narrow to a specific time period within the 90-day window

### Viewing Email Details

Click on any email thread to open the full activity record. The activity detail page shows:

* Complete email thread with all messages
* AI-generated sentiment analysis and one-liner summary
* Associated account and contacts
* Tags and categories

For more on AI-generated fields on activities, see [Activity AI Fields](/activities/activity_ai_fields).

### Email Integration

<Note>
  Emails appear in this view only after you've connected your email account through the calendar and email integration. See [Email and Calendar Integration](/integrations/email_and_calendar_integration) for setup instructions.
</Note>

<Tip>
  Check My Emails regularly for threads with negative sentiment — these may indicate customer concerns that need a prompt response.
</Tip>