> ## Documentation Index
> Fetch the complete documentation index at: https://help.statisfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Approvals Overview

> Review and approve automated actions before they execute.

Approvals provide human oversight for automated workflows. When a workflow reaches an approval step, it pauses and waits for a designated approver to review and approve (or reject) the action before continuing.

### What Can Be Approved

<CardGroup cols={3}>
  <Card title="Email Campaigns" icon="envelope">
    Review email content and recipients before sending automated emails.
  </Card>

  <Card title="Custom Actions" icon="check-circle">
    Review custom data, messages, or decisions generated by workflows.
  </Card>

  <Card title="Surveys" icon="clipboard-list">
    Review survey content before distribution.
  </Card>
</CardGroup>

### How It Works

1. **Workflow Triggers**: A workflow runs (from a schedule, activity, or manual trigger)

2. **Approval Step**: The workflow reaches a Human-in-the-Loop (HIL) component

3. **Pause & Notify**: Execution pauses and an approval request is created

4. **Review**: The designated approver reviews the pending action

5. **Decision**: Approver approves or rejects

6. **Continue or Stop**: If approved, the workflow continues. If rejected, the workflow stops.

### Accessing Approvals

Navigate to **Approvals** from the main menu to see your pending items.

**Two Views Available:**

| View                | Access      | Description                       |
| ------------------- | ----------- | --------------------------------- |
| **My Approvals**    | All users   | Approvals assigned to you         |
| **Track Approvals** | Admins only | All approvals in the organization |

### Approval Statuses

| Status       | Meaning                                |
| ------------ | -------------------------------------- |
| **Pending**  | Waiting for approval decision          |
| **Approved** | Action approved and workflow continued |
| **Rejected** | Action rejected and workflow stopped   |

### Testing Approvals in the Playground

You can test Human-in-the-Loop approval steps directly from the Agent Studio playground without activating your workflow:

1. Open your automation in Agent Studio
2. Click **Play** (▶) to run the workflow in the playground
3. When the workflow reaches a HIL component, it pauses and creates a test approval
4. Navigate to **Approvals** to review and approve/reject
5. The playground run resumes after your decision

<Tip>
  Playground HIL approvals can be triggered multiple times — each test run creates a fresh approval request, so you can iterate on your workflow without reactivating it.
</Tip>

### Quick Actions

From the Approvals page you can:

* **View details**: Click any approval to see full content
* **Approve**: Allow the action to proceed
* **Reject**: Stop the action from executing
* **Bulk approve/reject**: Select multiple items and act on them at once

### Next Steps

* [Working with Approvals](/approvals/working_with_approvals) - Review, approve, and reject items
* [Tracking Approvals](/approvals/tracking_approvals) - Monitor all approvals (admin)