> ## Documentation Index
> Fetch the complete documentation index at: https://help.statisfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# DNS Setup

> Configure your email domain DNS records for sending emails and surveys from Statisfy.

## Video Tutorial

<video controls className="w-full aspect-video rounded-xl" src="https://publicassets.us.prod.clueso.io/2f8a9fc9-c323-4fe7-909f-ec00073876d9/a533aa9a-2dce-4bfa-af8d-15dedf213f9f/published_v6/video.mp4" />

### Addition of Email Domain and Verification

* Prerequisites: IT or DNS Admin should help with the setup.

* Log in to Statisfy

* Navigate to Settings→DNS→Enter the Domain name and click on Add Domain

  ![](https://usercontent.us.prod.clueso.io/2f8a9fc9-c323-4fe7-909f-ec00073876d9/a533aa9a-2dce-4bfa-af8d-15dedf213f9f/0b141f3c-6375-4c26-a84a-2806c746b9db/images/beb17b29-f00e-4958-9ae6-8cc1dda668a9.png)

* IT or DNS admin should add the values to the DNS server.

* Once done, click on Verify in Statisfy, and it takes approximately 24 hours for the DNS setup to be completed and once everything is completed, the status becomes Verified.

  ![](https://usercontent.us.prod.clueso.io/2f8a9fc9-c323-4fe7-909f-ec00073876d9/a533aa9a-2dce-4bfa-af8d-15dedf213f9f/0b141f3c-6375-4c26-a84a-2806c746b9db/images/cf7695cc-e745-48bb-a4a7-df225e0dfa6c.png)

Once the setup is done, you can use your own domain for sending emails/surveys, etc.

### Managing Your Domains

* **Delete an unverified domain:** if you added a domain by mistake or no longer need it, click **Delete** on its row. Only domains that haven't been verified yet can be deleted — verified domains stay in place so the emails and surveys already using them keep working.
* **Re-check verification:** click **Verify** on a pending domain at any time after your IT or DNS admin has added the records.

### Why Campaigns Ask for a Verified Domain

Campaigns can only send from a verified domain. If you try to publish a campaign before verification is complete, Statisfy shows a **"Domain Verification Required"** message with a **Go to DNS Settings** button that brings you back to this page. Finish the verification above (or pick a sender email on an already-verified domain) and publish again.